Telemedicine
When you need care—anytime, day or night—telemedicine can be a convenient option. With telemedicine you don’t have to drive to the doctor’s office or sit in a waiting room when you’re sick—you can see your doctor from the comfort of your own bed or sofa.
With telemedicine services, you can:
- Avoid germs in the ER, urgent care clinic or doctor’s office.
- See a board-certified, licensed, telehealth-trained doctor on your schedule with on-demand virtual visits24/7, including nights, weekends and holidays.
- Get treated for more than 80 common conditions including colds, flu, allergies and more.
- Get a prescription or short-term refill of any existing prescription sent to a pharmacy nearby, in less time than your usual doctor visit.
- Avoid costly copays and deductibles of the ER and urgent care clinic.
How to Access Virtual Care
If you enroll in the Health Reimbursement Copay Advantage Plan or the Health Savings Medical Plan, you have access to telemedicine through Anthem. To request a virtual care visit, log in to your Anthem account and choose Care, then select Virtual Care. You can also download the Sydney Health mobile app. The Sydney app will connect you to a healthcare professional through a video visit.
